Built for how Indian enterprises actually call

Whatever the vertical, the same core agent handles both directions of the conversation — in the customer's own language, at any volume.

BFSI

Payment reminders, collections calls, KYC verification, and renewal follow-ups at regulated-industry accuracy.

D2C & E-commerce

Order confirmations, COD verification, delivery updates, and abandoned-cart recovery calls at scale.

Healthcare

Appointment booking, reminders, and post-visit follow-ups in the patient's preferred language.

Real Estate

Instant lead qualification and site-visit scheduling the moment a prospect enquires.

Insurance

Policy renewals, claim status updates, and premium due reminders without a human dialing queue.

Logistics

Proactive delivery and pickup updates, address confirmation, and failed-delivery re-attempts.

EdTech

Admissions counseling, fee reminders, and lead follow-up across regional languages.

BPO & Contact Centers

Augment human agents with AI for overflow, after-hours, and repetitive first-line queries.

BFSI

Payment reminders, collections calls, KYC verification, and renewal follow-ups at regulated-industry accuracy.

Payment and EMI reminders
Collections and promise-to-pay
KYC verification and onboarding
Renewal follow-ups

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BFSI agent

Live call

Hello, this is a reminder about your EMI of ₹12,400 due on the 5th.

I can pay it on the 7th.

Noted — ₹12,400 on the 7th. I'll send you the payment link now.

KYC & onboarding completion Collections & EMI recovery

D2C & E-commerce

Order confirmations, COD verification, delivery updates, and abandoned-cart recovery calls at scale.

Order confirmation and COD verification
Delivery updates and rescheduling
Order status (WISMO)
Abandoned-cart recovery and re-engagement

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D2C & E-commerce agent

Live call

Hi! Calling to confirm your cash-on-delivery order of ₹1,249.

Yes, please deliver it.

Confirmed — it arrives tomorrow between 10 am and 2 pm.

Abandoned cart recovery Re-engagement Order status & WISMO Delivery confirmations & rescheduling

Healthcare

Appointment booking, reminders, and post-visit follow-ups in the patient's preferred language.

Appointment booking and rescheduling
Appointment reminders
Post-discharge and medication follow-up

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Healthcare agent

Live call

Hello! How are you feeling since your discharge last week?

Much better, but I missed one dose yesterday.

Thanks for telling me — I'll let your doctor know. Please take today's dose as usual.

Appointment booking & rescheduling Post-discharge & medication follow-up

Real Estate

Instant lead qualification and site-visit scheduling the moment a prospect enquires.

Calling back new enquiries straight away
Qualifying budget, location and timeline
Scheduling site visits

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Real Estate agent

Live call

Hi, this is Aarav from Skyline Homes — you enquired about a 3 BHK in Whitefield?

Yes, what's the starting price?

From ₹85 lakh. Shall I book a site visit this Saturday at 11?

Insurance

Policy renewals, claim status updates, and premium due reminders without a human dialing queue.

Policy renewals and premium collection
Premium due reminders
Claim status updates
Quote follow-up and drop-off recovery

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Insurance agent

Live call

Hello, your health policy ending 4721 is due for renewal on the 30th.

Can you send me the payment link?

Sent by SMS — renewing before the 30th keeps your 20% no-claim bonus.

Renewal & premium collection Quote follow-up & drop-off recovery

Logistics

Proactive delivery and pickup updates, address confirmation, and failed-delivery re-attempts.

Delivery and pickup updates
Address confirmation
Failed-delivery re-attempts

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Logistics agent

Live call

Hi, your parcel is out for delivery today between 2 and 6 pm.

I won't be home — can it come tomorrow?

Done — rescheduled to tomorrow, 10 am to 2 pm.

EdTech

Admissions counseling, fee reminders, and lead follow-up across regional languages.

Lead follow-up and qualification
Admissions counselling
Fee payment reminders

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EdTech agent

Live call

Hi! Thanks for downloading our JEE brochure — preparing for this year or next?

Next year, I'm in class 11.

Great — shall I book a free counselling call for 6:30 pm tomorrow?

Discovery & lead qualification Fee payment reminders

BPO & Contact Centers

Augment human agents with AI for overflow, after-hours, and repetitive first-line queries.

Overflow at peak times
After-hours cover
Repetitive first-line queries, with handover to a person

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BPO & Contact Centers agent

Live call

Hi! I can reset that password for you right now.

Yes please, I'm locked out.

Done — a reset link is on its way. Anything else I can help with?

L0 query containment In-product troubleshooting & triage

Ready to put an AI voice agent on every call?

Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.

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