Pricing built for Indian call volumes
₹3 a minute for voice, ₹1 for a five-minute chat or WhatsApp session. No setup fee, no monthly minimum, and every Indian language at the same price.
Pay-as-you-go
For teams getting started with AI voice
- Voice: ₹3 per minute, billed on talk time
- Chat & WhatsApp agents: ₹1 per 5-minute session
- All 22+ Indian languages included
- Inbound & outbound calling
- SMS, email & chat channels
- Call transcripts & analytics dashboard
Enterprise
For 10,000+ concurrent calls at scale
- Everything in Pay-as-you-go
- 10,000+ concurrent call capacity
- Dedicated infrastructure & SLAs
- Custom voice, tone & escalation flows
- CRM / helpdesk integrations
- Dedicated account & solutions team
What each plan includes
The same agents either way. Enterprise adds capacity, commitments and people.
| Pay-as-you-go | Enterprise | |
|---|---|---|
| Voice calls | ₹3 per minute | Custom, by volume |
| Chat and WhatsApp agents | ₹1 per 5-minute session | Custom, by volume |
| Indian languages | All 22+ | All 22+ |
| Inbound calls | Yes | Yes |
| Outbound campaigns | Yes | Yes |
| Website chat | Included | Included |
| Included | Included | |
| SMS and email | Included | Included |
| Transcripts and analytics | Yes | Yes, with custom reporting |
| Concurrent calls | Shared capacity | 10,000+, dedicated |
| Uptime commitment | Best effort | Contractual SLA |
| Voice, tone and escalation | Standard options | Built to your script |
| CRM and helpdesk | Webhooks and API | Managed integrations |
| Support | Account and solutions team |
What it costs a month
Pay-as-you-go, at ₹3 a minute. Minutes you don't use cost nothing.
Carrier and number charges are billed separately by your telecom provider. Ask us for a quote on your volumes.
Pricing questions
What exactly is billed?
Voice is talk time with the agent, inbound or outbound, at ₹3 a minute. Chat and WhatsApp are billed by session: ₹1 for each five minutes of a conversation. There is no separate charge per language, per channel, or for transcripts.
Is there a setup fee or a minimum?
No setup fee on pay-as-you-go, and no monthly minimum — you pay for the calls you make and take. Enterprise agreements are quoted on committed volume.
What about telecom charges?
Carrier and number charges are billed by whoever provides your numbers. Bring your existing numbers and nothing changes there; we can also provision new lines and quote them with your plan.
Can we try it before committing?
Yes. Hear the live demo agents on the home page, then book a call and we will run a pilot on your own scripts and numbers.
When does Enterprise make sense?
When you need capacity held for you, an uptime commitment in writing, managed CRM integrations, or custom voice and escalation flows. Volume alone is usually not the deciding factor — predictability is.
How is it billed?
Monthly in arrears against the minutes in your dashboard, which shows cost per call alongside resolution rate and language mix. Enterprise billing follows the agreed contract.
More about how the agents work is on the home page, or ask the chat in the corner.
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
Talk to Sales